Using the Internet to Enable Business Transformation.
There are many different approaches toward Knowledge
Management. However, many concepts focus on social and
cultural aspects only and ignore the role of technology.
There are other approaches that are very
technology-minded but provide no solutions to cultural
challenges of Knowledge Management. Therefore, many
companies have sophisticated concepts on how to manage
knowledge, but have little understanding of how to
implement and deploy them, since the link between the
two positions is missing.
Knowledge Portals represent a solution to this
challenge, as they provide a flexible knowledge
environment to a potentially large number of users. The
mission of a Knowledge Portal is not only to provide a
library-like pool of information, but to actively
support the user in his or her business processes. |