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by Terence R. Traut
Entelechy reviewed over 50 studies on high performance teams and compiled a list of high performance team characteristics. We grouped characteristics into eight categories as indicated on the graphic below.
See if your team shares characteristics of High Performance Teams. Circle the characteristics that describe your team; cross off those that don't describe your team.
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Participative Leadership Envisioning leadership and organizing leadership Clear leadership role that is shared Enables people to make choices Shared norms Shared values Members drawn to the team Team identity Belonging/membership Synergism Future focused |
Innovative Creative talents May promote personal relationships Respect for individuals Empowered and empowering
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Aligned on Purpose and Vision Common shared purpose Clear shared vision Self directing High morale Team goals align with personal goals and organization goals Problem solving, not laying blame Clear, shared understanding of team
members' roles |
Problem Solving Upfront and direct; confronts issues not people Trust Clear decision-making process Conflicts managed well Freedom to express ideas Freedom to share opinions
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Task Focused Challenging tasks Individual accountability/ownership Equality in workload Quality focus Clear tasks and milestones Mutual respect for ability Commitment |
Strong Communication Superb communication Open communication Openness Clear communication channels Share common language and terminology External communications Time managed well Structure, purposeful meetings (facilitator,
timekeeper, recorder, scribe) |
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Task Focused Challenging tasks Individual accountability/ownership Equality in workload Quality focus Clear tasks and milestones Mutual respect for ability Commitment |
Responsive Unite/partner with other teams Flexible Outward focused Focus on the customer Allows risks and mistakes Promotes group learning
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Shared Responsibility Shared decision making Rewards linked to team performance Recognize expertise/value added in individuals Cooperation Clear standards of acceptable performance Celebrates success Clear authority and responsibility Contribution Members responsible for team success |
Self Monitoring Self correcting; evaluates its own performance Individuals pleased with work results Assigns opposing views
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Terence R. Traut is the president of Entelechy, Inc., a company that helps organizations unlock the potential of their people through customized training programs in the areas of sales, management, customer service, and training. Check out our 40 customizable modules, training tools, and eGuides at www.unlockit.com. Terence can be reached at 603-424-1237 or ttraut@unlockit.com.
