Achieving Management Excellence |
A survey of UK management development. Pdf-file |
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Behind opened doors: An emotion-centered model about the impact of
information disclosure on individual job performance |
The issue addressed in this paper is how managers and their
subordinates experience the disclosure of information (information
transparency) and how their experiences influence their job
performance. By integrating findings of emotion theory in a
motivation theory fundament, I develop a model which explains why
information disclosure sometimes causes negative emotions, and why
this, in turn, does not automatically lead into counterproductive
behavior. pdf-file 2003 |
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Can
People make a Difference? |
Do employees share the same view of an organisation as clients? Are
employees the best ambassadors of brand? A Human Resource Consulting
survey of 200 leading organisations gave some interesting insights
into businesses' perceptions of their brand and their people values.
pdf-file |
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Capturing the Value of "Generation Tech" Employees |
The new breed of staff can be an enormous force for positive change
and success in their companies — if managers listen to them. 2004 |
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Dealing With Angry Employees |
Tips on how to communicate with angry employees |
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Dealing With Employee Emails |
Employer considerations |
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Deterring Anger and Violence |
Anger and violence at home and in the work place can be deterred if
people team together and decide to be persons of good intent and do
something about it. |
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Dilemmas of an HR Manager in the ITES Industry |
The IT enabled services (ITES) industry is being looked upon as the
next big employment generator . It is however no easy task for an HR
manager in this sector to bridge the ever increasing demand and
supply gap of professionals. Focus on India. Pdf-file |
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Diversity Recruiting |
The following are the prime factors that can be used to demonstrate
the dollar impact of having a diverse workforce. |
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E-Business - Impact of Human Capital |
Working paper from the Center for Advanced HR Studies, Cornell
University, pdf-download version |
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Effect of Age and Gender on Work Preferences |
© Institute of Team Management Studies |
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Employee Communication |
Follow Me: Effective Employee Communication; article by Lin
Grensing-Pophal, February 2000 |
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Employee disciplining |
What is discipline and how do the manager administer it? |
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Empowering ... |
... And keeping employees on the way up. Pdf.file |
TOP |
Examining the Measurement Equivalence of Paper and Computerized Job
Analyses Scales |
This study utilized Rasch analysis to examine the impact of response
format on job analysis questionnaire scales (task importance and
knowledge/skill importance). Doc-file |
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Executive Pay and Corporate Financial Performance |
An Explorative Data Analysis. Pdf-file |
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Fairness at Work |
Whitepaper of the UK Department of Trade and Industry, 1998 |
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How
Does Culture Influence Conflict Resolution? |
Psychologists have taken several approaches to modeling how culture
influences the ways individuals negotiate interpersonal conflict. |
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How
To Find, Fix Or Fire Your Poor Performers |
Bad employees drain your IT organization and the company. Forced
ranking can help you get tough-but at what cost? November 2003 |
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HR
Process Optimisation |
Recognising the need to change is one thing but how does HR select
the best option to deliver this change? The simple truth is that
there is not one right answer because each company is different in
terms of its people, culture and values. However, the good news is
that there is a sensible routemap through these murky waters. To
understand what is best for you is to undertake a review of the two
basic options available when considering process optimisation and
evaluate their basic strengths and weaknesses. pdf |
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Improving Communication -- Tips For Managers |
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Improving Workforce Performance: Beyond the Solution Du Jour |
Having lowered their costs largely through head-count reductions —
resulting in smaller but also dispirited and less motivated
workforces — companies are finding it even more necessary to
increase productivity and innovation, keep their people focused and
engaged, and provide the job satisfaction necessary to attract and
retain top talent. And they need to do all this now. pdf-file 1.1 MB
January 2003 |
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Informal Communication |
Is informal communication needed, wanted and supported? Doc-file |
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International Career Management |
The relevance of the 'garbage-can'-model. Pdf-file |
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Involving Employees in TQM |
Employee attitudes and organizational context in unionized
environments; by Margaret Collinson, Chris Rees, Paul Edwards with
Linda Inness |
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Learning goals or performance goals: Is it the journey or the
destination? |
While setting goals is important, setting an outcome goal – rather
than a learning goal -- can have a negative impact on an
individual’s performance. This is especially true when acquiring
skills and knowledge is more important than being persistent and
working harder. pdf-file 2006 |
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Limits To Diversity? |
Few today would argue that diversity is not a good thing, but are we
making claims for it that it cannot support? |
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Managerial Correctness |
MBA programs, says Henry Mintzberg, are producing not managers but
functionaries. That doesn't bode well for either business or
society. |
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Measuring People and Performance: Closing the Gaps |
A survey sample of ASQ members about people metrics and management
at their companies. |
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Negotiating - You've Done It Before |
Although "negotiation" may be a rather intimidating word for some
people, it may help to know that this is a skill which you have
already used to some degree, and probably many more times than you
realize. |
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Negotiation Tips |
Here are some negotiation skills, techniques and strategies to help
you handle negotiation situations more effectively. |
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Organizational Conflict |
Different views on organizational conflict: the good, the bad & the
ugly |
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Performance Measurement |
Compilation of articles about performance measurement by Jack Zigon |
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Pressure Point Index |
Synstar’s PPI is an ongoing piece of research designed to monitor
pressure on IT managers across Europe. The PPI report is based on a
survey which questions 700 IT managers about the pressures they
face. Pdf-file |
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Privacy in the Workplace |
Emerging Risks in a Changing Landscape. What companies should
consider when building an employee privacy program. |
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Promoting without planning |
One of the most prolific, and most costly mistakes I see in small
business today, is what I call “random promoting”. Often people with
no management experience, and no formal management training, are
cast or forced into management and leadership positions. |
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Redundancy Consultation |
A Study of Current Practice And The Effects of The Regulations, Jill
Smith, Paul Edwards and Mark Hall, pdf file (167 Kb) |
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Research Scientists |
Practices Employed by Science-based Organizations to Determine the
Salary, Compensation and Promotion, and Career Paths of Research
Scientists Literature Review. Pdf-file February 2003 |
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Rewards and Performance Incentives |
Summary of principles of creating effective rewards with ideas for
alternatives to financial rewards. Written for the lay person; by
Jack Zigon |
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Sole HR Practitioners |
Flying Solo: Sole HR Practitioners; article by Lin Grensing-Pophal,
August 1999 |
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Strategic Change, Multi-Task Managers and Executive Compensation |
There is common consensus that executive compensation is strongly
tied to firm size and much less so to financial performance. One
suspects that observed strategic change in corporations may have an
effect on these results. Pdf-file |
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The
Conditions of Performance |
Factors that Help or Hinder |
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The
Dawn of Digital HR |
Human resources software fuels enterprise productivity and
cost-cutting. But a successful transition to automated processes
requires vision -- and understanding the costs. |
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The
Etiquette of Cubicles |
An Office Divided: The Etiquette of Cubicles; article by Andrea C.
Poe, Feb. 2000 |
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The
Individualization of Employment Contracts in Britain |
Article by William Brown, Simon Deakin, Maria Hudson, Cliff Pratten
and Paul Ryan, pdf file (354 K) |
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The
Inside Track on HR Outsourcing: Retained HR and Other Success
Strategies |
The most successful HR outsourcing transformations integrate HRO
with retained HR planning and a broader focus on business strategy.
With human resource outsourcing (HRO) in its adolescence, there is
increasingly a track record of what is working and what is not. This
chapter explores these trends, offers a process for HR
transformation that integrates outsourcing and retained HR, and
presents a case study. pdf |
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The
New White-Collar Workplace and Alcohol: A Dangerous Cocktail |
This paper examines the issues associated with alcohol and illicit
drug use in the white-collar workplace, in particular focusing on
the role of the employers in defining the culture in which alcohol
and illicit drugs can either survive, thrive or dive. pdf-file 2005 |
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The
Obscure World of Empowerment |
by David Collins; paper traces the origins and nature of empowerment
in organizations and analyses how managers use isolation and the
rhetoric of empowerment in their attempts to secure control |
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The
Use of Technology in HR |
Discusses the forces that are keeping HR from charging ahead |
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The
Wall Street Journal |
Compilation of articles for HR professionals by date |
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Turnover Costs |
Capturing Turnover Costs, article by Carla Joinson, July 2000 |
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Unions - Entrepreneureal Firms |
Performance and Growth in Entrepreneurial Firms: What Do Unions Do?
Working paper from the Center for Advanced HR Studies, Cornell
University, pdf-download version |
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Using Informal Discipline to Deal with Problem Employees (1) |
Part 1 discusses personal issues that can surface when dealing with
problem employees and how they can cause managers to act in ways
that are not necessarily in an organization s best interest. Pdf-file
149 KB |
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Using Informal Discipline to Deal with Problem Employees (2) |
Part 2 provides recommendations regarding treatment of problem
employees by exploring potential reasons for their actions and by
providing practical tips and strategies for conducting an informal
discipline session. Pdf-file 131 KB |
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Violence in the Workplace |
Risk Factors and Prevention Strategies |
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What's the Worth of an Employee? |
Knowledge Capital is an attribute of organizations, not a
characteristic of individuals, By Paul A. Strassmann |
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When Spending is Investing |
Employee value reflects motivation, sense of purpose, absence of
organizational friction, low turnover and customer loyalty. By Paul
A. Strassmann |
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When to call a Consultant |
When Should You Call a Consultant?; article by Marilyn Manewitz,
Oct. 1997 |
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Why
CEOs Fall |
The Causes and Consequences of Turnover at the Top. A 2002 BAH study
reveals CEO job security is declining globally. Pdf-file |
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Work and Management |
Compilation of articles by Fred Nicklos |
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Worker Participation |
European and American Ideas. Pdf-file 2002 |
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