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Industries - Banking and Financial Services


Digital challenge to retail banks Something big is stirring in retail banking. Across the world, financial institutions are rolling out a broad array of initiatives that place bold bets on new digital technologies, which they expect will fundamentally change how they attract and retain customers. 
Each of these initiatives marks a major effort to harness fast-moving digital technologies, unrestricted mobile access and vibrant social media to banks’ interactions with their customers. But to a large degree the digital pioneers—as well as banks that have yet to cross the digital Rubicon—are also in a battle for survival as they race to keep up with consumers’ rapid embrace of wireless interconnectivity.  
The challenge is global and gaining momentum as banks try to come to terms with technologies that have transformed sector after sector. 2012






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Status: 23. Januar 2013