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A Pragmatic Assessment of the Balance Scorecard |
An Evaluation of a New Performance Management System for use in
a NHS Multi- Agency Setting in the UK. Despite worldwide
popularity, Balanced Scorecard (BSC) usage in local public
sector NHS organisations is rare. This paper conditionally
outlines grounds supporting such usage. 2002 |
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Balanced Scorecard Implementation in SME's |
Recent research indicates that the quality of strategic planning
is likely to have a direct impact on business performance. These
findings, however, challenge SMEs with squaring improved
strategic planning with the competitive advantages of being a
“simple” and highly responsive organisation. 2001 |
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Balanced Scorecard implementation in SMEs: reflection on
literature and practice |
Research has indicated that the degree of strategic planning in
organisations is likely to have a direct impact on business
performance and business evaluation. However, these findings
leave small and medium- sized businesses (SMEs) in particular,
with the challenge of matching the requirement for an improved
strategic planning processes with the competitive advantage
associated with being a “simple” and highly responsive
organisation. |
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Classification Of Balanced Scorecards Based on their Intended
Use |
This paper describes a classification of Balanced Scorecard
designs based on intended method of use within an organisation. |
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Conceptual Foundations of the Balanced Scorecard |
Working Paper by Robert S. Kaplan. This paper describes the
roots and motivation for the original Balanced Scorecard article
as well as the subsequent innovations that connected it to a
larger management literature. pdf 2010 |
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Development of the 3rd Generation Balanced Scorecard |
Evolution of the Balanced Scorecard into an effective strategic
performance management tool. This paper describes the changes to
the definition of the Balanced Scorecard that have occurred
since it became popular as a performance measurement framework
during the early 1990s. |
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Does a Balanced Scorecard Management Cockpit Increase Strategy
Implementation Performance? |
Findings of a series of experiments using a system dynamics
based micro-world. |
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Guidelines for Implementing Balanced Scorecard |
The implementation of a BSC should always be organized as a
separate management system development project. The project
should be planned in the same detail as any other project in the
organization and standard project management procedures should
be followed. |
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How to Build a BSC |
This three-part e-article describes how to do it using a
step-by-step process. |
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Lessons Learned |
Lessons Learned in Implementing Balanced Measures By Members of
the Balanced Scorecard Interest Group. |
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Link Sustainability to Corporate Strategy Using the Balanced
Scorecard |
A strategy - based balanced scorecard system aligned with
principles of the Triple Bottom Line offers a way to accomplish
social and environmental goals while integrating them fully with
financial performance and competitive advantage. |
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Merging the Balanced Scorecard and Business Intelligence |
Even companies that embrace the Balanced Scorecard often take a
backward approach to monitoring performance. Many organizations
choose metrics based on how much effort data collection
requires. |
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Success without the pitfalls |
Like any business process or application, it has its problems.
The advantages of the Balanced Scorecard are well publicised, so
in this briefing the author would like to concentrate upon two
topics. |
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The BSC as a Communication Protocol in Organisations |
The BSC framework, and the processes associated with Scorecard
design are more fundamentally concerned with communication and
articulation of strategy at operational levels. The paper
reports on research carried out in a multi-divisional
organisation, and shows how a modified Balanced Scorecard design
process allowed a firm to rationalise its strategic
communication. |
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The BSC in Higher Education |
Beyond Reports and Rankings. More commonly used in the
commercial sector, this approach to strategic assessment can be
adapted to higher education. |
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The challenge of implementing the Balanced Scorecard |
Companies that start with a performance measurement system face
difficulties with the implementation. This paper proposes some
potential solutions based on the research literature. |
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The Importance of Activity-Based Costing/Management to the
Balanced Scorecard |
This article considers how Activity Based Costing and Management
(ABC/M) approaches may complement a balanced scorecard effort.
Attention is paid to the critical success factors in ensuring
that ABC/M adds value to the balanced scorecard initiative. |
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The reception pattern of the balanced scorecard: Accounting for
interpretative viability |
Against the background of the evolving management fashion
literature the authors discuss the ‘reception pattern’ of the
Balanced Scorecard (BSC) in the Netherlands. The paper offers a
framework to show how BSC-discourse and its actual use have
developed in interrelated yet loosely coupled ways. |
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The Service Desk Balanced Scorecard |
Today’s service desk technologies and reporting packages make it
easy to capture copious amounts of performance data. Despite all
of the data service desk managers have at their fingertips, most
can’t answer a very basic question: How is my service desk
performing? The balanced scorecard resolves this dilemma by
combining the most important service desk KPIs into a single,
overall measure of service desk performance. |
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Translating Strategy into Action |
The BSC as a new approach to implementing strategy. This white
paper describes an integrated management approach that enables
complex businesses to effectively harness their capabilities and
to achieve their strategic objectives. |
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Using Balanced Scorecard for Subcontractor Performance Appraisal |
Being regarded as a reliable and practical means for performance
evaluation, the balanced scorecard should have a high potential
for improving the quality subcontractor appraisal decisions.
This paper discusses the issues in developing a balanced
scorecard model for subcontractor performance appraisal. |
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Using the Balanced Scorecard to Facilitate Strategic Management
at an Academic Information Service |
This article reports on the implementation of the Balanced
Scorecard model for facilitating strategic management at the
Academic Information Service (academic library) of the
University of Pretoria, South Africa. |
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Why Balanced Scorecards Fail |
Most Balanced Scorecards fail because they lack a sound
foundation. |
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