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Glossary of terms used in competitive intelligence and knowledge management  

By Vernon Prior

NB: Entries marked with an * are new or modified entries with effect from 12 July 2009

A - B - C - D - E - F - G - H - I - J - K - L - M - N - O - P / Q - R - S - T - U - V - W / X / Y/ Z


Facility management is a business practice that optimises people, processes, assets, and the Working environment to support the delivery of the organisation's commercial objectives. 

Fact is that which is known to have occurred or to be true. 

File is any organised and structured collection of Information.  See also: Document

File transfer protocol (FTP) is a very common method of moving files between Internet sites; it offers a means to Login to another site for the purpose of retrieving or sending files.  See also: File

Finger is a software tool for locating people on other Internet sites.  It is also sometimes used to give access to non-personal Information, but the most common use is to verify that a person has an account at a particular site. 

Firewall applies to software designed to protect internal computer networks against unauthorised access or intentional hostile intrusion.  See also: Corporate security, Counterintelligence, Network

Five forces industry analysis helps to assess and manage the long-term attractiveness of an industry.  It is designed to explain the relationship between the five dynamic forces that affect an industry's performance; these are the:

         intensity of competitive rivalry;

         threat from new entrants;

         threat from substitutes;

         bargaining power of buyers;

         bargaining power of suppliers. 

See also: Analysis, Industry profiling, Intelligence analysis. 

*Folksonomy is a user-generated Taxonomy used to Classify and more readily retrieve specific Documents (including Web pages, images, links, and other content).  A folksonomy should ideally be originated by, and easily accessible to, its primary users.  Because they suffer from low levels of Precision and Recall, folksonomies are more often used in: collaborative or social tagging, social bookmarking, social classification, or social indexing, rather than in a business setting.  See also: Classification scheme, Content management, Keyword, Knowledge management, Ontology, Taxonomy, Thesaurus

Foresight planning, see Scenario planning

Freedom of information legislation requires that government agencies provide certain Information to the public on request while, at the same time, providing protection to commercial- in-confidence documents and other material that is likely to compromise government activities. 

Frequently asked questions (FAQ) is a compilation of the most common questions, and the relevant answers, on a particular subject.  It is designed to minimise the time devoted to answering commonly recurring questions. 

Fundamental research, see Basic research

Fuzzy logic is a software program that operates at a high level of abstraction and is able to handle conflicting demands.  Typical engineering applications may be found in automatic transmission systems that are able to run more smoothly, and in subway trains that are able to start and stop without jerking.  Other applications include Text mining and Case-based reasoning.  See also: Artificial intelligence.



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Status: 01. Juli 2015