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Glossary of terms used in competitive intelligence and knowledge management  

By Vernon Prior

NB: Entries marked with an * are new or modified entries with effect from 12 July 2009

A - B - C - D - E - F - G - H - I - J - K - L - M - N - O - P / Q - R - S - T - U - V - W / X / Y/ Z

W / X / Y / Z

War gaming is a process, adapted from the military, in which teams or individuals, representing the company and its competitors, simulate a business situation and act out the roles of decision makers in timed phases.  Comparison between the results leads to the next stage.  This continues until at least one feasible Strategy, counter-strategy, plan of action, or solution emerges.  War gaming is very effective in industries undergoing high rates of change.  Sometimes referred to as Competitive simulation, a Strategy game or, Virtual competition.  See also: Business environment, Competitor, Scenario planning

War room is an area set aside for use as an Intelligence or Knowledge centre or as a demonstration room for Reverse engineering purposes.  Also referred to as an Operations or Situation room; it may:

         contain a variety of Intelligence or Market-oriented displays;

         act as an Internet/Intranet/Database/Knowledge map centre;

         be equipped as a library or a repository of Information collections;

         allow easy and rapid access to recent Research results.   

Web 2.0 currently lacks a precise definition.  It is true to say, however, that although Web 2.0 need not necessarily incorporate new technologies it is generally more interactive than hitherto, tending to encourage increased content creation, collaboration, and learning, and it places considerable emphasis on the user.  It is very much oriented towards social networking.  See also: Blog, Folksonomy, Social network, Wiki.   

Web crawler, see Crawler. 

Web rage describes the anger or frustration provoked by slow Internet access. 

Web site is an online collection of pages (or screens) of linked Information on the World Wide Web; usually accessed by way of a Home page.  See also: Information architecture

Webinar (abbreviation of Web seminar) is a presentation delivered over the Web using Videoconferencing

Weblog, see Blog.   

Webometrics is a neologism used to describe the application of Bibliometrics to the Analysis of Web sites.  It may be used, for example, to measure the relative visibility of a company or organisation. 

Wetware is a term applied to the human aspects of computing. The term is also used to describe devices and computer peripherals that have been implanted in, or grafted onto, a human being.  

What if? analysis, see Scenario analysis

Wide area information server (WAIS) is a software package that allows the Indexing of huge volumes of Information, and then makes those indexes available for retrieval across the Internet, or other networks.  A prominent feature is that the search results are ranked according to their relevance.  See also: Index, Network

*Wiki (from the Hawaiian word for quickly) is a medium for collaboration that allows many people to participate in the production of a long-term knowledge repository or database, often devoted to a specific subject or field of interest.  It is based upon a relatively unstructured collection of hyperlinked documents that may be modified or edited by any number of authors but that also incorporates a mechanism for comparing the result with the pre-edited version.  A wiki allows users to gather all information pertinent to a project or activity in one central location.  See also: Blog, Collaboration software, Content management, Corporate blog, Knowledge map, Social media, Social network

Work spaces is a term that covers both working conditions and the dimensions needed to carry out a particular function.  See also:  Caves and commons, Working environment

Working environment refers to the physical surroundings required for human activity or industrial processes.  See also: Caves and commons, Work spaces

Workshop is a meeting in which the participants are the primary resource, usually used for Planning, solving problems, or fact-finding.  See also: Colloquium, Conference, Seminar, Symposium.  

World-wide web (www), a component of the Internet, is a system that enables Information (including text, audio, video, and graphics) to be accessed anywhere on the Internet using active text links called Hypertext.  Users can move with ease between different computer systems or information sources on the Internet by navigating a trail of highlighted text or graphical links on the Web pages.  Data are automatically downloaded to the Browser software used to navigate the Web.  See also: Web site

Worm is similar to a Virus; the difference being that it does not contain deliberately destructive instructions (although it may cause damage by overloading the system) and it does not require the presence of a host.  It is usually passed over the Internet.   

Yellow pages is the colloquial term for a Knowledge map.



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