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Glossary of terms used in competitive intelligence and knowledge management  

By Vernon Prior

NB: Entries marked with an * are new or modified entries with effect from 12 July 2009

A - B - C - D - E - F - G - H - I - J - K - L - M - N - O - P / Q - R - S - T - U - V - W / X / Y/ Z


Vernon Prior is a leading practitioner in competitive intelligence (CI) and knowledge management
(KM). Over the past 20 years he has presented training programmes in Australia, Brazil, Brunei, Hong Kong, India, Japan, Malaysia, New Zealand, the Philippines, Singapore, Thailand, and the United Arab Emirates.

Vernon has worked with Bond, Deakin, Monash, and RMIT Universities; the Singapore, Malaysian and Australian Institutes of Management, the College of International Business; the Institute for International Research; the International Quality and Productivity Centre; the CEO Institute; International Enterprise Singapore; the Australian Trade Commission; the Sarawak Economic Development Corporation; the ASEAN-EC Management Centre (Brunei); the Singapore Ministry of Defence; Etisalat Academy (Dubai); the Queensland Department of State Development & Innovation; and with many major companies who prefer not to be identified.  

He has had more than 200 articles published internationally, in newspapers, journals, magazines, and on the Internet.  Easily accessible articles include: Introduction to Competitive Intelligence at, DIY Detection: Competitive Intelligence for SMEs at, Knowledge Management: Getting Started at, and a two-part article: DIY Detection: Softly, Softly, Catchee Monkee at or

Vernon may be contacted by email at



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Status: 01. Juli 2015